Leading Effectively Through Shifting Priorities

You know how it goes: you start your workday with a pretty good idea of what you want to do and need to accomplish. You have really good intentions about how productive your day will be and then, you get an unexpected phone call. Someone is sick or hurt or perhaps it's your spouse calling to let you know the basement has flooded and you are immediately needed at home. Whatever it is, it is not what you planned and you immediately need to shift your focus.

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